All claims are outsourced to professional claims handing service providers.
To lodge a claim, please contact the relevant organisation below. Should you have any further queries, please contact us at claimsmanagement@altiorainsurance.com.au
| Product | Claims Organisation | Phone/Fax | |
| Liability | DCS Asia Pacific Pty Ltd | Ph: 02 8235 4044 Fax: 02 8235 4040 | jon.sitwell@dcsclaims.com.au |
| Property | Crawford & Company | Ph: 03 8646 9666 Fax: 03 9685 0066 | altioraclaims@crawco.com.au |
| Association Liability | AIG Australia Limited | altioraclaims@aig.com | |
| Professional Money Carriers | Altiora Insurance Solutions | Ph: 02 9908 000 Fax: 02 9908 0099 | claimsmanagement@altiorainsurance.com.au |
| Business Interruption | Altiora Insurance Solutions | Ph: 0448 233 705 Fax: 02 9908 0099 | eastern.claims@qbe.com |