All claims are outsourced to professional claims handing service providers.

To lodge a claim, please contact the relevant organisation below. Should you have any further queries, please contact us at claimsmanagement@altiorainsurance.com.au

Product Claims Organisation Phone/Fax Email
Liability DCS Asia Pacific Pty Ltd Ph: 02 8235 4044 Fax: 02 8235 4040 jon.sitwell@dcsclaims.com.au
Property Crawford & Company Ph: 03 8646 9666 Fax: 03 9685 0066 altioraclaims@crawco.com.au
 Association Liability  AIG Australia Limited altioraclaims@aig.com
Professional Money Carriers Altiora Insurance Solutions  Ph: 02 9908 000  Fax: 02 9908 0099 claimsmanagement@altiorainsurance.com.au
Business Interruption Altiora Insurance Solutions Ph: 0448 233 705 Fax: 02 9908 0099 eastern.claims@qbe.com