All claims are outsourced to professional claims handing service providers.
To lodge a claim, please contact the relevant organisation below. Should you have any further queries, please contact us at claimsmanagement@altiorainsurance.com.au
| Product | Claims Organisation | Phone/Fax | |
| Liability | DCS Asia Pacific Pty Ltd | Ph: 02 8235 4044 Fax: 02 8235 4040 | jon.sitwell@dcsclaims.com.au |
| Industrial Special Risks | Crawford & Company | Ph: 03 8646 9666 Fax: 03 9685 0066 | altioraclaims@crawco.com.au |
| Broadform Comcare Property | Chartis | Ph: 1300 242 784 | commercialclaims@chartisinsurance.com |
| Commercial Plant Operators | Cunningham Lindsey | Ph: 02 9934 5000 Fax: 02 9934 5055 | stuart.crofton@cl-au.com |
| Association Liability | Chartis | altioraclaims@chartisinsurance.com | |
| Personal Accident | Chartis | uaustclaims@chartisinsurance.com.au | |
| Professional Money Carriers | Altiora Insurance Solutions | Ph: 02 9908 000 Fax: 02 9908 0099 | claimsmanagement@altiorainsurance.com.au |
| Business Interruption | Altiora Insurance Solutions | Ph: 0448 233 705 Fax: 02 9908 0099 | claimsmanagement@altiorainsurance.com.au |